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English
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Account and Settings

How do I delete my Bwatoo account?
How do I add or change my email address?
How do I change my password?
How do I modify my profile on Bwatoo?
How do I retrieve my password if I forgot it?
How do I activate my account after registration?
How do I create an account on Bwatoo?
Account Creation
Account Management

Ads

What is the duration of an ad promotion?
How do I know if the promotion of my ad has been effective?
How much does it cost to promote an ad on Bwatoo?
How can I purchase a Premium service to promote my ad?
What is a Bwatoo Premium service to promote my ad?
How do I delete an ad on Bwatoo?
How can I modify the photos of my ad?
Can I modify the price of an ad after it has been published?
How do I modify an ad that I have already posted?
What is the lifespan of an ad on Bwatoo?
How do I add photos to my ad?
What information is required to post an ad?
How do I post an ad on Bwatoo?
Ad Publication
Ad Modification
Ad Promotion

Buyer Tips

Do promotions and discounts have a limited duration on Bwatoo?
How do I get informed about new promotions and discounts on Bwatoo?
Are promotions and discounts valid for all items on Bwatoo?
How do I use a promotional code on Bwatoo?
How do I find promotions and discounts on Bwatoo?
How do I track my order and handle returns on Bwatoo?
How do I negotiate the price with a seller on Bwatoo?
What are the payment methods available on Bwatoo?
How do I verify the reliability of a seller on Bwatoo?
How to succeed in a shopping experience on Bwatoo?
Successful Shopping Experience on Bwatoo
Taking Advantage of Promotions and Discounts

Bwatoo Services

Are messages exchanged on Bwatoo’s internal messaging secure and confidential?
How do I report an inappropriate or suspicious message in Bwatoo’s internal messaging?
Can I block a user on Bwatoo’s internal messaging?
How can I send a message to a seller or buyer on Bwatoo?
How does Bwatoo’s internal messaging work?
What is the validity period of promotions and discounts on Bwatoo?
Are promotions and discounts cumulative on Bwatoo?
How can I be informed of special offers and promotions on Bwatoo?
Can sellers offer promotions or discounts on Bwatoo?
How can I benefit from promotions and discounts on Bwatoo?
How can I change my delivery address after placing an order?
Can I track the status of my delivery on Bwatoo?
What are the delivery times on Bwatoo?
How does the Bwatoo delivery service work?
Does Bwatoo have physical stores?
Stores and Delivery
Promotions and Discounts
Internal Messaging

General Information

Is there a mobile application for Bwatoo?
What types of products and services are allowed on Bwatoo?
Is Bwatoo free for sellers and buyers?
In which countries is Bwatoo available?
What is Bwatoo?

Marketplace

What is the difference between Bwatoo and other online marketplaces?
Is Bwatoo only for new products?
What are the advantages of using a marketplace to buy or sell items?
How does a marketplace like Bwatoo work?
What is a marketplace?

Miscellaneous FAQ

How to maintain and preserve African crafts and homemade products?
What materials are typically used in African crafts and homemade products?
How to support African artisans and homemade product creators?
What are the most popular types of African crafts?
How to distinguish authentic African crafts from counterfeits?
What is African crafts and homemade products?
What tips would you give to buyers of craft products on Bwatoo?
What tips would you give to sellers of craft products on Bwatoo?
How to find and buy craft or homemade products on Bwatoo?
What are the categories of craft items available on Bwatoo?
How to sell craft or homemade products on Bwatoo?
How does Bwatoo secure the payments made on the platform?
How can I cancel a transaction and request a refund on Bwatoo?
What do I do if I encounter a problem with my payment on Bwatoo?
How does the refund process work on Bwatoo?
What payment methods are accepted on Bwatoo?
What are the main features of Bwatoo?
How can I get help with using Bwatoo?
How do I reset my password on Bwatoo?
How do I change my email address on Bwatoo?
How do I unsubscribe from the Bwatoo newsletter?
Unsubscribe from Newsletter
Payments and Refunds
Craft and Homemade Products
Promoting and Supporting African Crafts

Notifications and Reviews

What are the rules and guidelines to follow when leaving a review or rating on Bwatoo?
How does Bwatoo ensure the truthfulness of published reviews and ratings?
How can I respond to a review or rating left by a buyer on my profile?
Can I modify or delete my review or rating after publishing it?
How to leave a review or rating for a seller on Bwatoo?
Why am I not receiving the Bwatoo newsletter even though I am subscribed?
How can I unsubscribe from the Bwatoo newsletter?
How often is the Bwatoo newsletter sent?
Can I choose the information I want to receive in the Bwatoo newsletter?
How do I subscribe to the Bwatoo newsletter?
How can I subscribe or unsubscribe from the Bwatoo newsletter?
How to resolve issues related to non-received notifications?
Can I customize the types of notifications I receive from Bwatoo?
How to manage notifications and alerts from Bwatoo?
How to manage notifications and alerts from Bwatoo?
Managing Notifications
Newsletter Subscription
Reviews and Ratings

Problem Solving

How can I cancel a transaction if the seller does not respond to my messages?
Am I eligible for a refund if I cancel a transaction?
What are the timeframes for cancelling a transaction on Bwatoo?
What are the conditions for cancelling a transaction?
How to cancel an ongoing transaction on Bwatoo?
Can I be refunded in case of an unresolved dispute with a seller or buyer?
What are the timeframes to resolve a dispute on Bwatoo?
What is Bwatoo’s role in dispute resolution?
How to report a dispute to Bwatoo?
How to resolve a dispute with a seller or buyer on Bwatoo?
Dispute Management
Transaction Cancellation

Referral Program

Can I invite friends to join Bwatoo using the referral program?
What are the conditions to benefit from the referral program benefits?
How can I earn money with the Bwatoo referral program?
What are the steps to join the Bwatoo referral program?
How does the Bwatoo referral program work?

Search and Communication

How do I report a problem with a seller or an ad?
What should I do if I don’t get a response from the seller?
Can I contact several sellers at the same time?
What information should I provide when contacting a seller?
How do I contact a seller on Bwatoo?
What should I do if I can’t find what I’m looking for on Bwatoo?
How do I sort search results by relevance, publication date, or price?
How do I use keywords to improve the accuracy of my searches?
Can I filter search results based on specific criteria?
How do I search on Bwatoo to find a product or service?
Search on Bwatoo
Contact a Seller

Security and Privacy

Are my personal data shared with third parties by Bwatoo?
How can I delete my account and all my data from Bwatoo?
Can I control the information I share on Bwatoo?
What is Bwatoo’s privacy policy?
How does Bwatoo protect its users’ personal data?
Can I be kept informed of actions taken following my report?
How can I follow the status of my ad report?
What does Bwatoo do when an ad is reported?
What are the steps to effectively report illegal activity on Bwatoo?
How do I report a suspicious or fraudulent ad on Bwatoo?
Can I use secure payment services on Bwatoo?
What should I do if I think I’ve been a victim of fraud on Bwatoo?
How can I verify if a transaction is secure on Bwatoo?
What measures does Bwatoo take to protect users against fraud?
How does Bwatoo ensure the security of transactions on its platform?
Secure Transactions
Reporting Ads
Data Protection

Seller Tips

Do listings shared on social media have an impact on my listing’s SEO?
How do I track the performance of my listings shared on social media?
Is social media sharing automatic when posting a listing on Bwatoo?
What other social media can I use to share my Bwatoo listings?
How do I share my listings on Facebook or Twitter?
How much do Premium services cost on Bwatoo?
Are Premium services available to all sellers on Bwatoo?
What are the benefits of Premium services for my listings on Bwatoo?
How to subscribe to Bwatoo’s Premium services?
What are the Premium services offered by Bwatoo to boost my listings?
How to track my sales and performance on Bwatoo?
How to manage buyer inquiries and negotiate prices on Bwatoo?
How to set the right price for my items on Bwatoo?
What are the key elements of a successful listing on Bwatoo?
How to sell effectively on Bwatoo?
Selling Effectively on Bwatoo
Boost Listings with Premium Services
Share Listings on Social Media

Support and Assistance

Does the listing limit vary depending on my seller status on Bwatoo?
Do expired listings count in the limit of authorized listings on Bwatoo?
How to delete a listing to respect the limit of authorized listings on Bwatoo?
Can I increase the listing limit on my Bwatoo account?
What is the limit of listings I can post on Bwatoo?
What is Bwatoo customer support’s response time?
Can I contact Bwatoo customer support via internal messaging?
Is there a phone number to contact Bwatoo customer support?
What are Bwatoo customer support hours?
How can I contact Bwatoo customer support?
Customer Support
Listing Limits

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How do I report a problem with a seller or an ad?
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Can I contact several sellers at the same time?
What information should I provide when contacting a seller?
How do I contact a seller on Bwatoo?

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